Manager Agents

Agents ThatManage Agents

Your Concierge Agents look after customers. But who looks after your Concierge Agents?

Manager Agents aggregate data, analyse trends, spot opportunities, and write executive reports. Weekly. Automatically.

Manager Agent

Weekly Executive Report

Managing 500 Concierge Agents

The Challenge of Scale

When you have 500 AI Concierge Agents looking after 500 customers...

Without Manager Agents

  • You manually check each agent's performance
  • Trends go unnoticed until it's too late
  • Executive reports take hours to compile
  • Opportunities slip through the cracks

With Manager Agents

  • Automatic weekly executive summaries
  • Trend analysis across all customers
  • Early warning alerts for churn risk
  • Opportunities identified automatically

What Your Manager Agent Does

Runs on a schedule. Reviews everything. Reports back.

Collect Data

Gathers stats from all Concierge Agents: interactions, outcomes, balances, renewals, usage patterns.

Analyse Trends

Identifies patterns: which segments are growing, which are declining, what's working, what's not.

Spot Issues

Early warning on at-risk customers, unusual patterns, agents that need attention.

Find Opportunities

Identifies upsell opportunities, customers ready for new services, segments to target.

Write Reports

Generates executive summaries with insights, recommendations, and action items.

Push Instructions

Updates Concierge Agent priorities and strategies for the next period based on analysis.

Example Weekly Report

Delivered every Friday at 5pm. Ready for your Monday morning.

Weekly Executive Summary

Week of 13-17 January 2025

Key Metrics

500
Active Customers
2,847
Interactions
97%
Satisfaction

Trends

  • Balance top-ups up 12% vs last week
  • Premium tier adoption increased to 23%

Alerts

  • 12 customers flagged as churn risk (3 high priority)
  • 47 renewals coming up in next 30 days

Opportunities

  • 28 customers identified for Voice Agent upsell
  • Retail segment showing 15% higher engagement

Recommended Actions

  1. Priority call to 3 high-risk customers
  2. Launch Voice Agent campaign to qualified segment
  3. Review retail segment for dedicated account manager

Run On Your Schedule

Different reports for different needs.

Daily Health Check

Quick scan every morning. Flags urgent issues only.

  • Critical alerts
  • Low balance warnings
  • Failed interactions
POPULAR

Weekly Executive

Full analysis every Friday. The complete picture.

  • Trend analysis
  • Opportunity spotting
  • Recommendations
  • Agent instructions

Monthly Deep Dive

Comprehensive analysis. Board-ready insights.

  • Segment breakdowns
  • Revenue impact
  • Strategic planning

Let AI Manage Your AI

Manager Agents give you the insights you need without the work.