Concierge Agents

Make Your CustomersKing.

Your AI Concierge Agents. One for every customer.

Proactive. Personal. Always working for them.

Stop waiting for customers to call with problems.

Start reaching out with solutions, opportunities, and genuine care.

The Reality

When Did You LastCall a Customer?

You have hundreds of customers. You know their sector. But do you know their pain points?

  • You wear 20 hatsNo time to nurture relationships or spot opportunities
  • Customers only call when it breaks"Not spoken to you for 15 years. Speak again in 15!"
  • Missing opportunities every dayUpsells, cross-sells, automation services — all invisible
The Solution

Every Customer Gets Their Own AI Concierge

An AI that works for them, every single day. Checking their account. Understanding their business. Finding ways to help.

  • Proactive outreach, not reactive support
  • Personalised recommendations based on usage
  • Understands their sector and pain points
  • Builds relationships at scale

What Your Concierge Does Every Day

Automated daily flows that check, analyse, and act on behalf of each customer

Checks Their Account

Balance, usage, billing status. Spots issues before they become complaints.

Analyses Usage Patterns

Are they on the right package? Could they save money? Time to recommend an upgrade?

Understands Their Business

AI analyses their sector to identify pain points you could solve with automation.

Finds Opportunities

Voice Agents, Voice Apps, automation services — matched to their actual needs.

Reaches Out Monthly

Personalised emails with recommendations, tips, and genuine questions about their business.

Asks the Right Questions

"What are your top 5 pain points? We might be able to automate them."

Reach Customers However They Prefer

Your concierge adapts to each customer's communication style

Voice Calls

AI calls to check in, share updates, or discuss opportunities.

Email

Monthly insights, recommendations, and personalised tips.

SMS

Quick alerts, reminders, and important updates.

Chat

Always available when customers have questions.

1 Per Customer
Dedicated Concierge
Daily
Account Checks
Monthly
Personal Outreach
24/7
Working For Them

What Customers Receive

Personalised, relevant, genuinely helpful communication

From: Your Concierge at Hotchilli

Monthly Account Review + A Question

Hi Sarah,

Quick update on your account this month:

  • Your balance is healthy at £247.50
  • Call usage up 15% — you might save £30/month on our Business Plus package
  • All invoices available in your portal

I noticed you're in the property sector. Many letting agents use our Voice Agents to handle tenant enquiries 24/7 — would you like to see how it works?

Also — what are your top 3 time-wasting tasks? We might be able to automate them for you.

Your dedicated concierge,
Alex

Perfect For Businesses Who...

Turn passive customer relationships into active revenue

Have 100+ Customers

Too many to call individually, too valuable to ignore.

Wear Too Many Hats

No time for relationship building or opportunity spotting.

Want to Upsell Services

Have more to offer but no way to identify who needs what.

Care About Customers

Want to help but simply don't have the bandwidth.

Offer Automation Services

Could solve customer pain points if you knew what they were.

Value Long-Term Relationships

Know that customer retention beats acquisition every time.

Deploy in Days

Connect your customer data, configure your concierge, go live

STEP 1

Import Customers

Connect your CRM, billing system, or upload a list.

STEP 2

Configure Concierge

Define what to check, when to reach out, what to recommend.

STEP 3

Set the Schedule

Daily checks, weekly reports, monthly outreach — you decide.

STEP 4

Watch It Work

Your concierge starts building relationships automatically.

Make Your Customers King

Stop missing opportunities. Start building relationships at scale.

Free pilot available • Works with any customer base • See results in weeks